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Biography

Ivor Perry
Centre for IT Service Management Research

Ivor Perry M.A. B.Phil. M.B.A. is a Senior Lecturer at the Centre for IT Service Management Research of the De Montfort University Leicester in the United Kingdom.

The mission of the Centre is to promote the delivery of IT services within organisations and to the public which are adaptable, efficient and empathic through research which applies concepts of service industry management.