Roland Merrick is a member of IBM's Ease of Use Strategy team and has responsibility for determining how emerging technologies can enable new solutions to problems and making the experience of using computers simpler, more productive and less error prone. Additional responsibilities involve working directly with key projects to help them achieve specific Ease of Use objectives. Since 1998 the work has focused on enabling multi-channel and multi-modal access to the Internet based on XML technology for describing an abstract representation of a users interaction with a system. Roland represents IBM on the W3C Working Group defining XForms, a replacement for HTML Forms.