The Mail Professional Certification Program equips those involved in the extended printing and mailing supply chain with a complete understanding of the postal-facing aspects of mailing.

MailPro Consists of Two Courses:

  • MailPro© Fundamentals
  • MailPro© Advanced (includes the entire MailPro© Fundamentals course as a specially priced bundle)


The Online Version is completed 100% online, is self-paced, can be accessed anywhere on any device such as a tablet or mobile phone and includes a final certification exams. Upon passing the exam you can download a certificate suitable for framing, get digital badges that can be placed in your email signature or on your website, and be recognized in the official Idealliance MailPro© certified professional directory.

The Onsite Version delivers world-class training presented at your facility. Custom designed to meet your team’s unique needs. So, you can get an in-depth mailing education without leaving your ZIP code. Plus, you get full access to the online course version for reference and to take your certification exams. If you are interested in the onsite version please contact Steve Ballinger.


Purchase A MailPro Course or Recertification



Who Should Enroll:

Designed for all stakeholders in the mail supply chain – Production, CSRs, Sales, Marketing, Design, IT and Business Managers.

MailPro© Fundamentals Course Lessons (6.3 Hour Run Length)

  • Mail Classes
  • Processing Categories
  • Networking Operations
  • Addressing
  • Intelligent Barcodes
  • Intro to Mail.dat (UPDATED)
  • Mail.xml
  • Automation Mailings
  • Non-Automation Mailings
  • Postage Payment
  • Return and Reply Services
  • Special Services
  • Resources and Relationships
  • Certification Exam

View A Sample Fundamentals Lesson

MailPro© Advanced Course Lessons (6.4 Hour Run Length)

  • Addressing
  • Network Operations
  • Mids, Crids, Stids
  • Software
  • Full Service and Mail Verification
  • Mailers Scorecard
  • Understanding Mail.dat Files (NEW)
  • Certification And Compliance (NEW)
  • Mail.dat File Structure (NEW)
  • Informed Delivery (NEW)
  • Informed Visibility (NEW)
  • Enterprise Payment System (EPS) (NEW)
  • CAPS Accounts Mail Anywhere
  • Best Practices Assessments
  • Promotions
  • Certification Exam

View A Sample Advanced Lesson

Course Pricing


A team of 17 expert instructors and contributors with more than 400 years combined experience in developing real-life mailing solutions and working effectively with the U.S. Postal Service created the Idealliance MailPro online training and certification programs.



Certification Information

  • Passing exam with 80% proficiency qualifies the user for professional certification and inclusion in the Idealliance database of certified experts.
  • Certificates are automatically generated and distributed via email upon successful completion of the course.
  • Upon successful completion you will be certified for 2 years. To maintain certification you must successfully complete a recertification training every two (2) years.

Purchase A MailPro Course or Recertification

Global Advantage Program